FAQ

In order to search for an apartment you need to create an account, whether you are new or already a tenant with us.

1. Click on "Create account" and fill in the information requested in the different steps.
2. Your email address and password will be your login information for the account.
3. On My pages > Matching apartments, click on "Intresseanmälan" for the apartments you are interested in.
On My pages > Intresseanmälningar you see all the apartments that you have shown an interest in.
4. If you meet the requirements, you can be invited to a tour of the apartment.

In order to be invited to a showing you should:

1. Have an active account
2. Meet the basic requirements of our rental policy
3. Apply for vacant apartments that you are interested in

You must log into your account at least once every six months to be active and receiving subscription emails. If you are not active for 12 months, your account will be deleted and you will need to create a new one.

You apply for apartments through My Pages. As a current tenant you can get priority when you apply for another apartment.

You do this in your account. After logging in, click on "Intresseanmälningar" in the left menu.

Click on 'Forgot password' on the login page. You will receive an email with a link to a page where you can create a new password. Make sure that you provide the correct email address.

Make sure that all fields are filled in correctly. The password you select must be at least eight characters long and contain three different character types, such as lower and lower case letters, numbers, or special characters. The object number should be written with a hyphen, this applies when you create an account as a current tenant.

To receive subscription emails with matching apartments, you must be log into your account at least once every six months. Make sure you have entered the correct preferences for area, size of apartment and rent.

Log into your account and click on "Unregister" in the left menu. Once you have confirmed the cancellation via your email, your personal data as a housing applicant will be deleted.